Privacy Policy
1. Overview
Digitalex Solutions, based in Visakhapatnam, Andhra Pradesh, respects the privacy of people who contact us, use our websites, engage our services or use products operated by us. This policy explains the general categories of information that may be collected and how that information may be used.
2. Information we may receive
Depending on how you interact with us, information may include your name, email address, phone number, company or organization details, project requirements, account information, billing information and messages submitted through contact or enquiry forms.
3. How information is used
- To respond to enquiries and support requests.
- To discuss, deliver and maintain requested services.
- To create and manage accounts where applicable.
- To process subscriptions, invoices and payments where applicable.
- To communicate important service, account or billing information.
- To improve our websites, products and services.
4. Service providers and third parties
Some services may require third-party providers, such as payment processors, hosting providers, analytics or communication services. Where third-party services are used, information may be processed as necessary for the relevant service or transaction and subject to the applicable provider terms and policies.
5. Security
Digitalex Solutions uses reasonable technical and organizational measures appropriate to the services being provided to protect information against unauthorized access, misuse, alteration or loss. No internet-based system can be guaranteed to be completely secure.
6. Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and transaction records, meet applicable obligations, resolve disputes or enforce agreements.
7. Your enquiries
If you contact Digitalex Solutions, we may use the details you provide to respond to your request and continue the related business discussion. Please avoid sending passwords, payment card details or other sensitive information through ordinary enquiry forms unless specifically requested through an appropriate secure process.
8. Changes to this policy
This policy may be updated when our services, websites or business practices change. The updated version will be published on this page with a revised date.
9. Contact
Digitalex Solutions
8-272/30 Vuda Colony, Gopalapatnam, Visakhapatnam - 530027
Phone: +91 73825 69013
Email: info@digitalexsolutions.in